{"id":8516,"date":"2020-10-22T17:44:34","date_gmt":"2020-10-22T17:44:34","guid":{"rendered":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?p=8516"},"modified":"2020-10-22T17:44:34","modified_gmt":"2020-10-22T17:44:34","slug":"how-to-suspend-and-unsuspend-accounts-in-whm","status":"publish","type":"post","link":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/","title":{"rendered":"How To Suspend And Unsuspend Accounts In WHM?"},"content":{"rendered":"<p>This article provides information about suspending and unsuspending accounts in the Web Host Manager (WHM). As a reseller, you need to be aware of this process in case you have to suspend or unsuspended an account.<!--more--><\/p>\n<p>You might have to suspend an account because of any of these reasons:<\/p>\n<ul>\n<li>The account has exceeded the bandwidth limit.<\/li>\n<li>The customer has not paid for the services on time.<\/li>\n<li>The customer has violated any of the terms of service.<\/li>\n<\/ul>\n<h2><strong>Suspending An Account<\/strong><\/h2>\n<p>When you suspend some account, the website of this account will no longer be live on the internet. Instead of the website, the visitors will be shown a suspended account page. The customers whose accounts are suspended are not able to access their accounts through FTP, SSH or cPanel.<\/p>\n<p><strong>You need to follow the steps mentioned below for suspending an account:<\/strong><\/p>\n<ul>\n<li>In the search box present on the upper left corner of the WHM screen, you can type \u2018suspension\u2019 and then click on the option \u2013 \u2018Manage Account Suspension\u2019 when this option becomes visible.<\/li>\n<li>In order to provide a reason for suspension, enter the reason in the text box \u2013 \u2018Reason (if suspending)\u2019.<\/li>\n<li>Select the account that you wish to suspend and then click on \u2018Suspend\u2019.<\/li>\n<\/ul>\n<h2><strong>Unsuspending An Account<\/strong><\/h2>\n<p>When the issues that lead to the account suspension are resolved, the account can be unsuspended. For doing this, you need to follow the steps mentioned below:<\/p>\n<ul>\n<li>In the search box present on the upper left corner of the WHM screen, you can type \u2018suspension\u2019 and then click on the option \u2013 \u2018Manage Account Suspension\u2019 when this option becomes visible.<\/li>\n<li>Select the account that you wish to unsuspended and then click on \u2018Unsuspended\u2019. (If you might have suspended any accounts earlier, they will be shown in red).<\/li>\n<\/ul>\n<p><strong>Viewing A List Of Suspended Accounts<\/strong><\/p>\n<p>In order to get a list of all the suspended accounts, follow the steps mentioned below:<\/p>\n<ul>\n<li>In the search box present on the upper left corner of the WHM screen, you can type \u2018suspension\u2019 and then click on the option \u2013 \u2018List Suspended Accounts\u2019 when this option becomes visible.<\/li>\n<\/ul>\n<p><strong>Personalizing The Suspended Accounts Page<\/strong><\/p>\n<p>You can personalize the page that is displayed to your visitors when they view the website of a suspended account. For doing this, follow the steps mentioned below:<\/p>\n<ul>\n<li>In the search box present on the upper left corner of the WHM screen, you can type \u2018template\u2019 and then click on the option \u2013 \u2018Web Template Editor\u2019 when this option becomes visible.<\/li>\n<li>On the page of \u2018Web Template Editor\u2019, click on the \u2018Account Suspension\u2019 tab.<\/li>\n<\/ul>\n<p><strong>You can personalize the suspended account page:<\/strong><\/p>\n<ul>\n<li>You can edit the HTML code directly. When you are done editing, click on \u2018Save\u2019.<\/li>\n<li>Alternatively, if you have made your own suspended account page, you can easily upload it. For this, click on \u2018Browse\u2019, look for the file on your local computer and click on \u2018Upload Template\u2019.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>This article provides information about suspending and unsuspending accounts in the Web Host Manager (WHM). As a reseller, you need to be aware of this process in case you have to suspend or unsuspended an account.<\/p>\n","protected":false},"author":4,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[229],"tags":[1661,1662,386,1215,175],"class_list":["post-8516","post","type-post","status-publish","format-standard","placeholder-for-hentry","category-whm","tag-suspend-account","tag-unsuspend-account","tag-user-accounts","tag-web-host-manager","tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>How To Suspend And Unsuspend Accounts In WHM?<\/title>\n<meta name=\"description\" content=\"This article puts forth the process of suspending and unsuspending accounts in WHM if required.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How To Suspend And Unsuspend Accounts In WHM?\" \/>\n<meta property=\"og:description\" content=\"This article puts forth the process of suspending and unsuspending accounts in WHM if required.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/\" \/>\n<meta property=\"og:site_name\" content=\"Web Hosting FAQs by MilesWeb\" \/>\n<meta property=\"article:published_time\" content=\"2020-10-22T17:44:34+00:00\" \/>\n<meta name=\"author\" content=\"Ujwala\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Ujwala\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/\",\"name\":\"How To Suspend And Unsuspend Accounts In WHM?\",\"isPartOf\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\"},\"datePublished\":\"2020-10-22T17:44:34+00:00\",\"author\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/485f82549b85b9f4c82dc208c42964a8\"},\"description\":\"This article puts forth the process of suspending and unsuspending accounts in WHM if required.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-suspend-and-unsuspend-accounts-in-whm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How To Suspend And Unsuspend Accounts In WHM?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\",\"name\":\"Web Hosting FAQs by MilesWeb\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/485f82549b85b9f4c82dc208c42964a8\",\"name\":\"Ujwala\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/8d26ea4b9b2d83ae90b67f6bf5eefbca?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/8d26ea4b9b2d83ae90b67f6bf5eefbca?s=96&d=blank&r=g\",\"caption\":\"Ujwala\"},\"description\":\"My aim is to create enriching content on topics related to SEO, web hosting and social media. 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