{"id":6994,"date":"2020-01-04T07:29:04","date_gmt":"2020-01-04T07:29:04","guid":{"rendered":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?p=6994"},"modified":"2022-04-25T11:35:54","modified_gmt":"2022-04-25T10:35:54","slug":"configuring-customer-support-requests-in-whm","status":"publish","type":"post","link":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/","title":{"rendered":"Configuring Customer Support Requests in WHM"},"content":{"rendered":"<p>The article guides you on how to configure customer support requests in WHM using WebHost Manager.<\/p>\n<h2># Steps to configure customer support requests<\/h2>\n<p>Using WebHost Manager you can specify how customers should contact you with support requests. Perform the following steps to do so:<\/p>\n<p>1) Open <strong>WebHost Manager<\/strong>.<\/p>\n<p>2) On the WebHost Manager home screen, navigate to <strong>cPanel<\/strong> and click on it. Now click on <strong>Customization<\/strong>.<\/p>\n<p>3) Identify and click on the <strong>Public Contact<\/strong> tab.<\/p>\n<p>4) In the text box for the <strong>Public Company Name<\/strong>, type the name of your company.<\/p>\n<p>5) In the text box for <strong>Public Contact URL<\/strong>, type the URL for your company site.<\/p>\n<p>6) Click on<strong> Save<\/strong>.<\/p>\n<p>That&#8217;s it!<\/p>\n<p><strong>Also Read :<\/strong><\/p>\n<p><strong>1) <\/strong><a href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/steps-to-enable-greylisting-in-whm\/\" target=\"_blank\" rel=\"noopener\"><strong>Steps to Enable Greylisting in WHM<\/strong><\/a><\/p>\n<p><strong>2) <\/strong><a href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-use-the-feature-manager-in-whm\/\" target=\"_blank\" rel=\"noopener\"><strong>How To Use The Feature Manager In WHM?<\/strong><\/a><\/p>\n<p><strong>3) <\/strong><a href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-delete-a-hosting-package-from-whm\/\" target=\"_blank\" rel=\"noopener\"><strong>How To Delete A Hosting Package From WHM?<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The article guides you on how to configure customer support requests in WHM using WebHost Manager. # Steps to configure customer support requests Using WebHost Manager you can specify how customers should contact you with support requests. Perform the following steps to do so: 1) Open WebHost Manager. 2) On the WebHost Manager home screen, [&hellip;]<\/p>\n","protected":false},"author":18,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[229],"tags":[1188,175],"class_list":["post-6994","post","type-post","status-publish","format-standard","placeholder-for-hentry","category-whm","tag-customer-support-requests-in-whm","tag-whm"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Configuring Customer Support Requests in WHM - Web Hosting FAQs by MilesWeb<\/title>\n<meta name=\"description\" content=\"How to configure customer support requests in WHM explained in 6 easy steps.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Configuring Customer Support Requests in WHM - Web Hosting FAQs by MilesWeb\" \/>\n<meta property=\"og:description\" content=\"How to configure customer support requests in WHM explained in 6 easy steps.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/\" \/>\n<meta property=\"og:site_name\" content=\"Web Hosting FAQs by MilesWeb\" \/>\n<meta property=\"article:published_time\" content=\"2020-01-04T07:29:04+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-04-25T10:35:54+00:00\" \/>\n<meta name=\"author\" content=\"Sonam Wagh\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sonam Wagh\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/\",\"name\":\"Configuring Customer Support Requests in WHM - Web Hosting FAQs by MilesWeb\",\"isPartOf\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\"},\"datePublished\":\"2020-01-04T07:29:04+00:00\",\"dateModified\":\"2022-04-25T10:35:54+00:00\",\"author\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/dc645d02823c86e07e53798ebe02c6f4\"},\"description\":\"How to configure customer support requests in WHM explained in 6 easy steps.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/configuring-customer-support-requests-in-whm\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Configuring Customer Support Requests in WHM\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\",\"name\":\"Web Hosting FAQs by MilesWeb\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/dc645d02823c86e07e53798ebe02c6f4\",\"name\":\"Sonam Wagh\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/9cb2cf6ae11d7625ef6417ef8e84ba25?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/9cb2cf6ae11d7625ef6417ef8e84ba25?s=96&d=blank&r=g\",\"caption\":\"Sonam Wagh\"},\"description\":\"With an interest in doing something creative daily, Sonam works as a Digital Marketing Executive. 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