{"id":4678,"date":"2018-06-16T11:05:48","date_gmt":"2018-06-16T11:05:48","guid":{"rendered":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?p=4678"},"modified":"2025-05-30T13:07:32","modified_gmt":"2025-05-30T12:07:32","slug":"how-to-run-a-ping-and-traceroute-test","status":"publish","type":"post","link":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/","title":{"rendered":"How to Run a Ping and Traceroute Test?"},"content":{"rendered":"

What is a Ping Test?<\/strong><\/p>\n

When a Ping test is run, it sends a series of short and small connections to a website (or IP) address and monitors both completion and response time. You can edit the process for sending continuous connections over a period of time but generally, only 4 pings are sent and received.<\/p>\n

What is a Traceroute Test?<\/strong><\/p>\n

With a Traceroute test, a normal connection run via the Command\/Terminal box. This test will provide the details of the ‘hops’ taken as well as the response time for each hop. A hop is a computer or server used for routing your device to the selected website or IP address. Typically the hops can vary from 5 to 20 on any website request.<\/p>\n

Importance<\/strong><\/p>\n

You can test and troubleshoot internet connection by running a ping or traceroute test. This helps you to find a non-connection or any connection issue or identify where is the issue occurring in the network.<\/p>\n

The process of running each test is similar, but the method of starting them varies depending on the operating systems.<\/p>\n

In this video, we will see the three types of the operating system on which we can run a Ping<\/strong> and Traceroute<\/strong> test:<\/p>\n

    \n
  1. Windows 10<\/li>\n
  2. Apple Mac<\/li>\n
  3. Linux Ubuntu Flavor<\/li>\n<\/ol>\n

    Ping test on Windows 10 Operating System: <\/strong><\/p>\n

      \n
    • Go to the search box in the bottom side and type command prompt and press enter.<\/li>\n
    • A new window appears on the screen, in that type ping and website name or IP address <\/strong>and hit enter<\/strong>.<\/li>\n
    • A series of four pings will be sent from your computer to the webserver. The result of each ping attempt along with a summary of the statistics will be displayed in the box.<\/li>\n
    • If you don’t get the statistics then it will show the result as Request timed out<\/strong>.<\/li>\n
    • If you want to ping your website 25 times then you need to type this command ‘ping website name or ip address -n 25’ and press enter. <\/strong><\/li>\n<\/ul>\n

      Traceroute test on Windows 10 Operating System:<\/strong><\/p>\n

        \n
      • In the same window type this command tracert space website name or ip address and press enter.<\/strong><\/li>\n
      • This command tracks the pathway taken by a packet on an IP network in real-time from source to destination. It reports the IP addresses of all routers that it pinged in between the pathway.<\/li>\n
      • In case your connection fails regularly, it indicates that there is an issue with the internet connection.<\/li>\n
      • This process will require some time and once done it will show a message ‘Trace Complete’<\/strong>.<\/li>\n<\/ul>\n

        Apple Mac Operating System: <\/strong><\/p>\n

        In the Apple Mac operating system you can run a Ping and Traceroute test by using two methods: <\/strong><\/p>\n

          \n
        1. Terminal <\/strong><\/li>\n<\/ol>\n
            \n
          1. Network Utility<\/strong><\/li>\n<\/ol>\n
              \n
            1. To run a Ping and Traceroute test from Terminal follow these simple steps:<\/strong><\/li>\n<\/ol>\n
                \n
              • To access the terminal, <\/strong>first, you need to press command and space bar key<\/strong> from the keyboard to get Spotlight Search<\/strong> on desktop.<\/li>\n
              • Now in Spotlight Search<\/strong> type Terminal<\/strong> and double click on it.<\/li>\n
              • Run this command ping space website name or IP address and press enter.<\/strong><\/li>\n
              • The result of each ping attempt along with a summary of the statistics will be displayed in the box.<\/li>\n
              • If you don’t get the statistics then it will show the result as Request timed out<\/strong>.<\/li>\n
              • Now, for traceroute test<\/strong> type this command traceroute space website name or IP address and press enter<\/strong>.<\/li>\n
              • It takes some time and tracks the pathway taken by a packet on an IP network in real-time from source to destination. It reports the IP addresses of all routers that it pinged in between the pathway.<\/li>\n
              • In case your connection fails regularly, it indicates that there is an issue with the internet connection.<\/li>\n<\/ul>\n
                  \n
                1. To run a Ping and Traceroute test from Network Utility follow these simple steps:<\/strong><\/li>\n<\/ol>\n
                    \n
                  • To access the Network utility<\/strong> section, first, you need to press the command and space bar key from the keyboard to get Spotlight Search<\/strong> on desktop.<\/li>\n
                  • Now in Spotlight Search<\/strong> type Network Utility <\/strong>and double click on it.<\/li>\n
                  • Go to ‘Ping’.
                    \n<\/strong><\/li>\n
                  • This will ask you for the address that you want to ping.<\/li>\n
                  • In that, the option to send unlimited pings or a specified number will be given to you.<\/li>\n
                  • It is recommended to send pings between 4 and 10 in any one test.<\/li>\n
                  • Now, click on Ping<\/strong> to start the test.<\/li>\n
                  • The result of each ping attempt will be displayed along with a summary of the statistics in a window just below the result.<\/li>\n
                  • If the entire ping requests fail or timeout or lose packets then it is the internet issue.<\/li>\n
                  • Now, go to Traceroute<\/strong> and enter the website name or IP address.<\/strong><\/li>\n
                  • Click on trace.<\/li>\n
                  • This process will take some time to display statistics and that’s it you’re done.<\/li>\n<\/ul>\n

                    Ping test on Linux Ubuntu operating system:<\/strong><\/p>\n

                      \n
                    • To open terminal on ubuntu press the shortcut keys Ctrl + ALT + T<\/li>\n
                    • In the terminal window type ping space website or IP address and hit enter.<\/li>\n
                    • The result of each ping attempt will be displayed along with a summary of the statistics in a window just below the result.<\/li>\n
                    • If the entire ping requests fail or timeout or loss packets then it is the internet issue.<\/li>\n
                    • If you want to ping your website 10 times then you need to type this command<\/li>\n
                    • ‘ping -c 10 website name or ip address’ and press enter. <\/strong><\/li>\n<\/ul>\n

                      Traceroute test on Linux Ubuntu operating system:<\/strong><\/p>\n

                        \n
                      • In the same window type this command traceroute space website name or ip address and press enter.<\/strong><\/li>\n
                      • This command tracks the pathway taken by a packet on an IP network in real-time from source to destination. It reports the IP addresses of all routers that it pinged in between the pathway.<\/li>\n
                      • In case your connection fails regularly, it indicates that there is an issue with the internet connection.<\/li>\n
                      • This process will require some time and that’s it you’re done.<\/li>\n<\/ul>\n

                        So in this way you can run a Ping and Traceroute<\/strong> test.<\/p>\n","protected":false},"excerpt":{"rendered":"

                        What is a Ping Test? When a Ping test is run, it sends a series of short and small connections to a website (or IP) address and monitors both completion and response time. You can edit the process for sending continuous connections over a period of time but generally, only 4 pings are sent and […]<\/p>\n","protected":false},"author":16,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[41],"tags":[398,477,478],"class_list":["post-4678","post","type-post","status-publish","format-standard","placeholder-for-hentry","category-howtos","tag-internet-connectivity-issues","tag-ping-and-trace-route-test","tag-run-ping-test"],"yoast_head":"\nRun Ping and Trace Route Test for Troubleshooting Internet Connections<\/title>\n<meta name=\"description\" content=\"This is a guide on running a ping and trace route test for troubleshooting Internet connections to resolve the issue of slow internet or non-connection.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Run Ping and Trace Route Test for Troubleshooting Internet Connections\" \/>\n<meta property=\"og:description\" content=\"This is a guide on running a ping and trace route test for troubleshooting Internet connections to resolve the issue of slow internet or non-connection.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/\" \/>\n<meta property=\"og:site_name\" content=\"Web Hosting FAQs by MilesWeb\" \/>\n<meta property=\"article:published_time\" content=\"2018-06-16T11:05:48+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-05-30T12:07:32+00:00\" \/>\n<meta name=\"author\" content=\"Pallavi Godse\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Pallavi Godse\" \/>\n\t<meta name=\"twitter:label2\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/\",\"name\":\"Run Ping and Trace Route Test for Troubleshooting Internet Connections\",\"isPartOf\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\"},\"datePublished\":\"2018-06-16T11:05:48+00:00\",\"dateModified\":\"2025-05-30T12:07:32+00:00\",\"author\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/7e3952607fa9eb4e82fea9f7cad9c945\"},\"description\":\"This is a guide on running a ping and trace route test for troubleshooting Internet connections to resolve the issue of slow internet or non-connection.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/how-to-run-a-ping-and-traceroute-test\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to Run a Ping and Traceroute Test?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#website\",\"url\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/\",\"name\":\"Web Hosting FAQs by MilesWeb\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-GB\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/7e3952607fa9eb4e82fea9f7cad9c945\",\"name\":\"Pallavi Godse\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-GB\",\"@id\":\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/eefc9695ea2b2c6e143c9c9919701aaa?s=96&d=blank&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/eefc9695ea2b2c6e143c9c9919701aaa?s=96&d=blank&r=g\",\"caption\":\"Pallavi Godse\"},\"description\":\"Pallavi is a Digital Marketing Executive at MilesWeb and has an experience of over 4 years in content development. 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