{"id":1224,"date":"2013-11-13T06:50:19","date_gmt":"2013-11-13T06:50:19","guid":{"rendered":"http:\/\/www.milesweb.co.uk\/hosting-faqs\/?p=1224"},"modified":"2022-04-25T14:45:15","modified_gmt":"2022-04-25T13:45:15","slug":"dealing-ssl-error-certificate-trusted","status":"publish","type":"post","link":"https:\/\/www.milesweb.co.uk\/hosting-faqs\/dealing-ssl-error-certificate-trusted\/","title":{"rendered":"Dealing With SSL Error \u2013 \u2018Certificate Not Trusted\u2019"},"content":{"rendered":"<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-1225\" src=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/wp-content\/uploads\/2013\/11\/SSL-certificate-not-trusted.jpg\" alt=\"SSL, SSL certificate, SSL certificate error, web hosting\" width=\"503\" height=\"143\" srcset=\"https:\/\/www.milesweb.co.uk\/hosting-faqs\/wp-content\/uploads\/2013\/11\/SSL-certificate-not-trusted.jpg 503w, https:\/\/www.milesweb.co.uk\/hosting-faqs\/wp-content\/uploads\/2013\/11\/SSL-certificate-not-trusted-300x85.jpg 300w\" sizes=\"auto, (max-width: 503px) 100vw, 503px\" \/><\/p>\n<p>Getting this warning message \u2013 <em>\u2018Certificate Not Trusted\u2019<\/em> is one of the most common issues faced by people. This happens when a website is accessed through a secured connection.<\/p>\n<p><em><strong>The exact warning message might differ according to the browsers. Refer to the warning messages given below:<\/strong><\/em><\/p>\n<p><span style=\"color: #ed11ab;\"><strong>Internet Explorer 7<\/strong><\/span> \u2013 \u2018The security certificate presented by this website was not issued by a trusted certificate authority.\u2019<\/p>\n<p><span style=\"color: #ed11ab;\"><strong>Safari<\/strong><\/span> \u2013 \u2018Authentication failed because the server certificate is not trusted.\u2019<\/p>\n<p><span style=\"color: #ed11ab;\"><strong>Firefox 3<\/strong><\/span> \u2013 \u2018The certificate is not trusted because the issuer certificate is unknown. (Error code: sec_error_unknown_issuer)\u2019<\/p>\n<p><span style=\"color: #ed11ab;\"><strong>Google Chrome<\/strong><\/span> \u2013 \u2018The site\u2019s security certificate is not trusted!\u2019<\/p>\n<p>If you come across any of the warnings mentioned above, it means that the browser you are using does not trust the SSL certificate because it is not authorized by a company that is recognized as trusted by the browser.<\/p>\n<p><em><strong>The two main reasons for the occurrence of this warning are:<\/strong><\/em><\/p>\n<ul>\n<li>The website is utilizing free or self assigned SSL certificate<\/li>\n<li>There is a private SSL installed on the website but it is missing a CA (Certificate Authority) certificate<\/li>\n<\/ul>\n<p>The best solution to this is to purchase a private SSL that is issued by a trusted authority and from a good <a title=\"web hosting provider\" href=\"https:\/\/www.milesweb.co.uk\/\">web hosting provider<\/a> for that specific domain.<\/p>\n<p>The second solution would be to reinstall the SSL certificate with the right CA bundle. The SSL provider offers the CA bundle and it must be incorporated in the private SSL package.<\/p>\n<p><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n<p><span style=\"border-radius: 2px; text-indent: 20px; width: auto; padding: 0px 4px 0px 0px; text-align: center; font: bold 11px\/20px 'Helvetica Neue',Helvetica,sans-serif; color: #ffffff; background: #bd081c no-repeat scroll 3px 50% \/ 14px 14px; position: absolute; opacity: 1; z-index: 8675309; display: none; cursor: pointer;\">Save<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting this warning message \u2013 \u2018Certificate Not Trusted\u2019 is one of the most common issues faced by people. This happens when a website is accessed through a secured connection. The exact warning message might differ according to the browsers. Refer to the warning messages given below: Internet Explorer 7 \u2013 \u2018The security certificate presented by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[24],"tags":[64,65,232,48,55],"class_list":["post-1224","post","type-post","status-publish","format-standard","placeholder-for-hentry","category-ssl-issues-faq","tag-ssl-certificate","tag-ssl-certificate-error","tag-ssl-issues-faq","tag-web-hosting-2","tag-website"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Dealing With SSL Error \u2013 \u2018Certificate Not Trusted\u2019<\/title>\n<meta name=\"description\" content=\"An insight on dealing with the SSL error - &quot;The site&#039;s security certificate is not trusted&quot;. 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