{"id":67,"date":"2012-06-20T12:18:01","date_gmt":"2012-06-20T12:18:01","guid":{"rendered":"http:\/\/www.milesweb.co.uk\/blog\/?p=67"},"modified":"2023-07-28T06:55:23","modified_gmt":"2023-07-28T05:55:23","slug":"user-is-not-authorised-for-mail-in-horde-cpanel","status":"publish","type":"post","link":"https:\/\/www.milesweb.co.uk\/blog\/control-panel\/user-is-not-authorised-for-mail-in-horde-cpanel\/","title":{"rendered":"User is not authorised for Mail in Horde cPanel"},"content":{"rendered":"<p>You might receive error as below when accessing Horde from webmail on a cPanel installed server. It allows you to login. But, when you access specific email account, it shows this message\/error. It usually happens when you migrate servers OR rebuild it.<\/p>\n<p><strong>User &lt;email account&gt;&nbsp; is not authorised for Mail<\/strong><\/p>\n<p>The reason for the error is Horde database might be corrupt OR it needs a reset.<\/p>\n<p>Check database if corrupt and repair it.<\/p>\n<p>Command to check database is<\/p>\n<p><strong>mysqlcheck horde<\/strong><\/p>\n<p>It will show the table which is corrupt. If it is, repair it with command below. Table horde_alarms is just for reference if it&#8217;s corrupt. Replace the table name accordingly.<\/p>\n<p><strong>myisamchk -r -o \/var\/lib\/mysql\/horde\/horde_alarms.MYI<\/strong><\/p>\n<p>This should sort it. If you still get the same message it&#8217;s time to reset horde. Don&#8217;t forget to take database backup.<\/p>\n<p><strong>mysqldump horde &gt; horde.sql<\/strong><\/p>\n<p>Reset Horde with command below.<\/p>\n<p><strong>\/scripts\/fullhordereset<\/strong><\/p>\n<p>If you still face any issues contact our support team &amp; they will be happy to fix it for you.<\/p>\n<p>&nbsp;<br \/>\n<a href=\"http:\/\/www.milesweb.co.uk\/web-hosting-india.php\" rel=\"external nofollow\"><img decoding=\"async\" title=\"Premium Website Hosting\" src=\"http:\/\/www.milesweb.co.uk\/images\/premium-hosting.png\" alt=\"Premium Website Hosting\"><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>You might receive error as below when accessing Horde from webmail on a cPanel installed server. It allows you to login. But, when you access specific email account, it shows this message\/error. It usually happens when you migrate servers OR rebuild it. User &lt;email account&gt;&nbsp; is not authorised for Mail The reason for the error&#8230; <a class=\"read-more\" href=\"https:\/\/www.milesweb.co.uk\/blog\/control-panel\/user-is-not-authorised-for-mail-in-horde-cpanel\/\">Read More<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[16],"tags":[15],"class_list":["post-67","post","type-post","status-publish","format-standard","hentry","category-control-panel","tag-horde-issues"],"_links":{"self":[{"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/posts\/67","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/comments?post=67"}],"version-history":[{"count":4,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/posts\/67\/revisions"}],"predecessor-version":[{"id":16725,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/posts\/67\/revisions\/16725"}],"wp:attachment":[{"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/media?parent=67"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/categories?post=67"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.milesweb.co.uk\/blog\/wp-json\/wp\/v2\/tags?post=67"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}